8/19/11

Saturday Spotlight - Peanut Butter and Honey

On Saturdays, we will spotlight an article from one of our other blogs, or something that has impressed us this week.

This week we are re-printing an article from our blog, www.teambuildingstrategy.com titled "Peanut Butter and Honey."


As I write this, I am sitting in my favorite writing spot, a coffee shop on the banks of the river in my city. Today I decided to have a whole wheat bagel with peanut butter and banana. There is leftover peanut butter, so I decided to add a little honey to it, stir it together, and finish it up just as it is.  Yum!

You can't see the honey in the container. But you can taste it. It's that little bit of extra sweetness that brings the peanut butter to "treat" level.

That "honey" is the same thing you will find in a workplace culture that has the undeniable, indefinable feeling of "this is a great place to work." Where does that culture come from?

Taking care of your employees.

Your people are your teammates. One organization I know refers to their folks as team members more than as employees. That language elevates the dignity of every position, whatever the title they hold.

It may seem to be common sense that you should take care of your teammates, but it's amazing how many companies lose sight of common sense, particularly the larger they get. It becomes more about policies, procedures, rules, standards, etc. I'm all for fairness, for consistency, for smart business practices. But above that, these are people we work with.

Do you know anything about their personal life? You don't have to know their life story, but are you aware of any dimension beyond their work.

Do you know of a hobby or talent or passion that is lying untapped? Can you work it out so they can shine with that skill in some task in your workplace?

Are they distracted by a personal problem?

When is their birthday? The anniversary of their hire date?

Have you ever said "thank you" sincerely? (Not just the typical "thanks" at the end of every email.)

Do you go out to lunch with a variety of co-workers rather than the same group of peers?

Do you gossip or complain rather than uplift people to others?

Do you ever initiate casual conversation to build relationships rather than just talk about work projects? (For conversation starters, follow me on Twitter. Every day at 2:30EST I provide info about what unique holiday it is and it can prompt interesting discussions with your coworkers.)

If the peanut butter is your organization, the honey are these extra but invaluable things that you do to be sensitive to the feelings of those around you. Believe me, you will get far more cooperation by adding a little sincere honey to your surroundings by being thoughtful rather than being demanding, pushy, and overly direct. Maybe, in part, that's where the saying "You catch more flies with honey..." came from.

Application: What one suggestion above can you begin to implement to build better relationships with your coworkers?


Funny Friday

Hmmm....


8/18/11

Free Books and more...


www.smartcouponing.com lists a lot of deals. In particular, the writer frequent posts about free books for Kindle (that you can read on a regular computer, too.)  Amazon often  makes a book free for a short period of time. I've gotten several books for my Kindle app by watching this site. I may never read all of them, but they are on my "virtual" bookshelf as choices for my future reading. Even if I never read them, I haven't wasted any money.


8/17/11

Don't Hide Contact Info!



Put your organizations contact info on as many public pieces as you can...website, stationery, Facebook page, etc. It's frustrating to go to a website or look on a brochure for a phone number or email contact address and not find what you need to make the connection. Many potential customers may give up if you don't make it easy. This should be common business sense but...

Question: Have you ever had trouble finding a phone number or web address for a company?

8/16/11

Thank you!



A note of thanks or congratulations is most effective when sent soon after the event. Keep it short; be specific about what you are congratulating the person for, and if appropriate, include a comment about a positive characteristic you have seen in them. (GH)

Question: What is one of the nicest thank you notes you have ever received?

8/15/11

Words to Live By...


"So much of what we call management consists of making it difficult for people to work." - Peter Drucker (GH)

8/14/11

Sabbath Sunday




This is what the LORD says to me: “I will remain quiet and will look on from my dwelling place, like shimmering heat in the sunshine, like a cloud of dew in the heat of harvest.” Isaiah 18:4